You have heard the reports on the news or the stories in the industry but you haven’t used safety precautions yourself. Are you afraid to lose business by asking the questions or putting your safety first? Nothing is more important than you and your safety and some of these techniques could boost your business when customers know how seriously you take your job and your safety.
Getting to know your customer
Choose a public place to meet a new client for the first time. The best location is the office, that gives you a chance to photocopy their ID if you so desire. It also gives you the opportunity to review expectations from both sides, theirs of you and yours of them. IF a buyer insists on meeting you for the first time at a vacant house, you shouldn’t be meeting them at all.
Trust Your Gut
If your gut tells you something is wrong, it probably is. If you arrive before the home buyer, and you don’t really know them yet, park in the street so you don’t get blocked in. Never meet someone in the dark unless you know them. Tag team with someone at your office and let each other know where you are meeting people if it someone you are working with for the first time. Conveniently be on the phone when the client arrives so they know someone is aware of where you are. Politely tell the person on the phone my customer for the house on —– just arrived I will speak to you when I am done.
Have a buddy with you during Open Houses. Open Houses can be very busy these days, having another agent there or an assistant can help you out in more ways than one.
Self Defense Moves
Take a self defense course. From NAR”s 2016 Member Safety Report 40 percent of REALTORS have taken a self defense course and 73% feel safer after taking one. Install a safety app on your smart phone to track your whereabouts and alert colleagues in case of an emergency.
For further information about ways to increase your on-the-job safety, check out Beverly Carter Foundation, www.beverlycarterfoundation.org and the NAR-sponsored Safety Matters course nar.realtor/topics/realtor-safety.